Accessibility

This statement applies to Burnham & Highbridge Town Council’s website (burnham-highbridge-tc.gov.uk).

This website is run by Burnham & Highbridge Town Council. We want as many people as possible to be able to use this website and we are working continuously to improve. You should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is 

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software
• there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: info@burnham-highbridge-tc.gov.uk
• Call: 01278 788088
• Address: The Old Courthouse, Jaycroft Road, Burnham-on-Sea, Somerset, TA8 1LE

We’ll consider your request and get back to you within 10 (working) days.

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@burnham-highbridge-tc.gov.uk

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility 

Burnham & Highbridge Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This site is partially compliant with WCAG 2.2 AA, due to the non-compliances and exemptions listed below.

Non-accessible content

Links on all pages must have discernible text.

In relation to social media links, all link names should be accessible by a screen reader and be descriptive enough to tell a user where that link will take them. Common issues include:

• the inner link text not being visible
• duplicate link labels
• the link not being focusable

All links should receive focus and link text should not be hidden as this will stop a screen reader from relaying the link information.

Form labels help assistive technologies to understand what input is expected in a form field. Adding a label reduces confusion and enlarges the clickable area which helps users with limited motor control. This is an issue in relation to the combo box on the Contact us page.

The accessibility regulations don’t require us to remediate PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We don’t plan to amend:

• briefing papers
• reports and publications
• research and statistics

We will endeavour to meet accessibility standards on any new PDFs or Word documents we publish.  

There are lots of historic PDF documents on our website. We have reviewed and prioritised our documents. We aim to remediate those that are most used and are essential to providing our services.

What we’re doing to improve accessibility 

We will oversee improvements to accessibility on the website and take any action to amend online information.  We have conducted our own audit and the recommendations are being implemented.

We will endevour to ensure externally procured materials are fully accessible.

Preparation of this accessibility statement 

This statement was reviewed and updated on 23rd April 2026 and will be reviewed every 6 months.