The Access to Banking Review wants to gather the best possible up-to-date evidence of the challenges faced by those who need in-person banking services. This evidence will help to establish the impact of changing services, identify who is most affected, and underpin its assessment of what further action may be required.
Those communities which face or have experienced the loss of over-the-counter banking services may wish to share their experiences as part of this review.
The Access to Banking Services Review Call for Evidence will close for input on 20 July.
You can provide input through the online response form here.
If it is not possible to submit your input through the online response form, you can email a response to: Accesstobankingservices@hmtreasury.gov.uk
Alternatively, responses can be submitted to: Access to Banking Services Review, Financial Services Group, 1st Floor, HM Treasury, 1 Horse Guards Road, SW1A 2HQ