Burnham-on-Sea & Highbridge Town Council

Helpline supports Burnham and Highbridge residents

Helpline supports Burnham and Highbridge residents

A community helpline has been set-up to support residents of Burnham and Highbridge with shopping, picking-up prescriptions and more.

The Burnham and Highbridge Coronavirus Community Support Group founded the helpline last year, which has since been taken over by the Burnham Visitor Information Centre (Burnham Information and Rescue Support (BiARS)) in South Esplanade.

Since the start of the first lockdown, helpline volunteers have worked tirelessly to complete more than 3,000 jobs to assist those most in need in Burnham, Highbridge and surrounding areas.

To continue to serve residents, the service has now evolved into the Burnham and Highbridge Helpline. A team of 85 volunteers are helping nearly 150 people based in either Burnham or Highbridge with their shopping, picking-up prescriptions, as well as connecting residents with local services.

Burnham-on-Sea and Highbridge Town Council appoints a representative to sit on the Visitor Information Centre Committee and is pleased to support the initiative created by the Burnham Visitor Information Centre tourism manager and the helpline’s coordinator, Ian Jefferies.

As well as helping people in the community, Ian said volunteers also gave their time to help at the former Covid vaccination centre in The Mulberry Centre in Berrow, which ran from December last year until May, where thousands of people were inoculated against coronavirus.

Ian added: “The Burnham and Highbridge Helpline was previously a coronavirus helpline, but we’re going to continue the service for residents of both towns for at least three years.

“If anyone has any queries – which do not have to be coronavirus-related – we have lots of contacts in our community who are more than happy to help.

“When we took over the service last year, we were answering 30-50 calls per day. We want people to know we are here, the phone line is going to continue for as long as we can. If you need us, give us a shout.”

Ian added that if community groups need help with volunteering for events, they should give him a call.

To contact the Burnham and Highbridge Helpline, call 01278 393231.

To help-out and to ask about volunteering help with community events, contact Ian on 07903 463700.

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Records Retention Schedule

Financial Risk Management Policy - March 2023

Grant Application Kings Coronation Form

The Coronation of His Majesty King Charles III will take place on Saturday 6th May 2023, with an additional bank holiday on Monday 8th May 2023.

We are keen to hear from groups/organisations in Burnham-on-Sea and Highbridge that are looking to celebrate the Coronation. The Town Council has £1500 available to allocate to events being organised to celebrate the Kings Coronation. The maximum grant to be allocated per event will be £500.

You must meet the following criteria for your application to be considered:

– The event will be open to all members of the public

– The event will be free of charge

– The event will take place within the Coronation weekend

– The event will take place within Burnham on Sea or Highbridge


Applications will close on Monday 6th March at midday. 

Your organisation and contact details

What happens next....
Applications will be considered at the Finance and Resources Committee Meeting on Monday 13th March 2023. You will be notified after this date whether your application has been successful.
Burnham & Highbridge Town Council takes your privacy seriously and will only use your personal information for the purposes of contacting you about this grant. The Council’s privacy notice can be found here.

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