Burnham-on-Sea & Highbridge Town Council



Somerset Flooding Support Resources

It has been an exceptionally wet autumn and winter in Somerset. Between October and February, catchments such as the Axe and the Brue have seen their wettest period on record, and the whole county has been affected by extreme rainfall events. Hundreds of properties have been flooded in dozens of communities, either from surface water, groundwater or fluvial flooding.

Together with our partners, Somerset Council and the Environment Agency have been working closely together to respond to flooding when it occurs, and to support communities to recover. As climate change makes wetter winters and extreme weather events more likely, community resilience is more important than ever, and we will continue to support communities to be as prepared as they can be for flooding.

Reporting Flooding

Reporting of flooding is crucial for incident response and also for long term planning of flood risk reduction measures. If your community has been impacted by flooding but it has not been reported, then the relevant authorities may not be aware of what has occurred.

  • The portal for non-emergency reporting is the Flood Online Reporting Tool: FORT – Home (geowessex.com). This information is shared with risk management authorities to ensure it goes to the correct organisation.

In an emergency, if there is a risk to life, report flooding to 999.

  • For main rivers: Environment Agency incident hotline (24hr) 0800 80 70 60

Funding and Grants

  • The Government’s Flood Recovery Framework is used in exceptional circumstances to support councils and communities following severe flooding. This has been activated for the areas most affected by Storm Henk. Somerset Council have opened applications from residents or businesses who have been affected by flooding between 2 – 12 January.  The closing date for applications is 29th March for Community Recovery Grants, or 31st March for Council Tax Discounts, Business Rates Discounts and Business Recovery Grants. Flood Recovery from Storm Henk (somerset.gov.uk)
  • Households that were flooded between 2-12 January may also be able to apply for up to £5,000 to install Property Flood Resilience measures as part of flood repairs, and farms that have suffered uninsurable damage from Storm Henk may be able to apply for grants up to £25,000. Applications are not yet open for these schemes.

Being Prepared

  • If you have an emergency plan, it is advisable to regularly review and exercise the plan, to ensure the details are up to date and that individuals are clear on actions to take. Having a plan will help your community respond quickly to emergencies such as flooding, reducing stress and confusion, and helping to mitigate the impacts.
  • Some communities have community emergency volunteer or flood warden schemes. These volunteers do not do the job of the emergency services, but they can help a community enact its emergency plan, identify who is vulnerable and may need help, and in some cases communicate with the authorities.  
  • Communities Prepared is a national resilience programme that equips community emergency volunteers with the knowledge and confidence to prepare for and respond to emergencies. They have a free online hub: https://www.communitiesprepared.org.uk/. There are free self-led courses that include Flood Volunteer, What Happens During an Emergency, and Community Emergency Volunteer Coordinator.
  • The Environment Agency supports community flood wardens and emergency volunteers by offering advice and guidance, and sending out a quarterly newsletter with useful information and news. Duty officers may also reach out to community contacts during an incident. If you would like to be added to the database please email floodwessex@environment-agency.gov.uk.

We know that as well as the economic and physical impacts, flooding can have a serious effect on emotional wellbeing. Somerset Talking Therapies will treat referrals from those impacted by natural disasters as a priority. Referrals can be made via a GP or directly online: https://www.somersetft.nhs.uk/somerset-talking-therapies/online-referral-form/

Other News

Passenger Feedback Survey

Somerset Bus Partnership would like to collect your opinions about the buses in Somerset, how they can be improved, and the major issues affecting your use of the bus. They will use the results of

Office Closure

Due to the office being used as a Polling Station, Reception will be closed on Thursday 4th July. Contact us as usual via telephone & email.






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Records Retention Schedule

Financial Risk Management Policy - March 2023

Grant Application Kings Coronation Form

The Coronation of His Majesty King Charles III will take place on Saturday 6th May 2023, with an additional bank holiday on Monday 8th May 2023.

We are keen to hear from groups/organisations in Burnham-on-Sea and Highbridge that are looking to celebrate the Coronation. The Town Council has £1500 available to allocate to events being organised to celebrate the Kings Coronation. The maximum grant to be allocated per event will be £500.

You must meet the following criteria for your application to be considered:

– The event will be open to all members of the public

– The event will be free of charge

– The event will take place within the Coronation weekend

– The event will take place within Burnham on Sea or Highbridge


Applications will close on Monday 6th March at midday. 

Your organisation and contact details

What happens next....
Applications will be considered at the Finance and Resources Committee Meeting on Monday 13th March 2023. You will be notified after this date whether your application has been successful.
Burnham & Highbridge Town Council takes your privacy seriously and will only use your personal information for the purposes of contacting you about this grant. The Council’s privacy notice can be found here.

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